hazi Terms & Conditions
Please read these terms carefully before using the hazi platform — they form a legal agreement between you and us.
01Introduction & Acceptance
These Terms & Conditions ("Terms") apply between the hazi online gaming and betting platform and its users ("you" or "member"). By accessing the hazi.lat website, creating an account, or starting to use any service, you are considered to have fully accepted these Terms.
If you disagree with any part of these Terms, please refrain from using the hazi platform. The Terms may be updated from time to time, and by continuing to use the platform after updated Terms are published, you are automatically considered to have agreed to the new Terms.
02Account Registration & Eligibility
2.1 Registration Requirements
To create an account on the hazi platform, you must meet the following conditions:
- You must be at least 21 (twenty-one) years of age.
- All information provided at registration must be truthful, accurate, and complete.
- You are registering on your own behalf, not on behalf of any other person.
- Each individual may create only one account.
- Multiple accounts from the same family or household address are not permitted.
2.2 Account Security
You are solely responsible for keeping your account password and login details confidential. If you notice any unauthorised access or suspicious activity on your account, notify the hazi support team immediately. Sharing or transferring account credentials to others is strictly prohibited.
2.3 Identity Verification (KYC)
hazi reserves the right to verify a member's identity at any time. Failure to respond to an identity verification request may result in the account being temporarily suspended or closed. A national ID or other valid documents may be requested where applicable.
03Deposits, Withdrawals & Payments
3.1 Deposit Rules
Accepted payment methods for depositing funds on the hazi platform are: bKash, Nagad, Rocket, Upay, and bank transfer (e.g. BRAC Bank, Dutch-Bangla Bank, Islami Bank). The minimum deposit amount is ৳100, which is the same across all methods.
Provide correct account details when making a deposit. hazi is not responsible for delayed or lost deposits caused by incorrect information. Only use payment methods registered in your own name.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Under normal circumstances, withdrawals are completed within 10 to 45 minutes. Bank transfers may take somewhat longer.
Before requesting a withdrawal, make sure that:
- Account verification has been completed.
- Applicable wagering requirements have been met.
- The withdrawal method is compatible with the deposit method.
3.3 Currency
All transactions on the hazi platform are conducted in Bangladeshi Taka (BDT / ৳). Currency conversion fees may apply to transactions in foreign currencies, and these will be the user's responsibility.
04Bonus & Promotion Terms
4.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, bringing the total balance to ৳2,200. Depositing ৳26,000 or more gives the maximum ৳15,000 bonus, for a total balance of ৳41,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20 (twenty) times the bonus amount. Wagering is calculated on the bonus amount only, not on the original deposit. Example: for a ৳1,200 bonus, a total of ৳24,000 (৳1,200 × 20) must be wagered to meet the requirement. Bonus funds cannot be withdrawn before the wagering requirement is met.
4.3 General Bonus Terms
hazi reserves the right to modify, suspend, or cancel any bonus offer. If any misuse of bonus benefits or account abuse is detected, the bonus may be forfeited and the account may be closed. Each promotion may have its own additional terms.
05VIP Program & Cashback
hazi's VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs at each tier:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.7% weekly cashback
- Gold: up to 1.0% weekly cashback
VIP tier progression is based on a member's activity and contribution to the platform. Cashback benefits are provided subject to specific conditions, and hazi may modify VIP terms at any time.
06Fair Play & Prohibited Activities
6.1 Fair Use Policy
hazi is committed to ensuring a safe, fair, and transparent gaming environment for every member. Our platform uses SSL encryption and fair play technology.
6.2 Prohibited Activities
The following activities are strictly prohibited on the hazi platform:
- Money laundering or any illegal financial activity.
- Creating multiple accounts to claim bonus benefits.
- Betting through software bots or automated methods.
- Exploiting technical vulnerabilities of the platform.
- Gaining an advantage by sharing bonuses or funds with other members (collusion).
- Disrupting platform operations or attempting to hack.
- Operating an account in a third party's name or with their funds.
If any of the above activities are detected, hazi reserves the right to immediately close the account, freeze deposited funds, and take legal action.
07General Rules for Gaming & Betting
7.1 Game Results
All game results on the hazi platform are determined through Random Number Generator (RNG) technology, which is impartial and transparent. If a game result is disputed due to a technical error, hazi's decision will be considered final.
7.2 Sports Betting
The sports betting section offers markets on cricket, football, kabaddi, and various other sports. If a match is cancelled, rescheduled, or interrupted after a bet is accepted, the bet will be settled in accordance with hazi's existing sports rules.
7.3 Technical Issues
If any game or bet is left incomplete due to server failure, internet disconnection, or any other technical reason, hazi will make a decision based on logs and records. hazi is not responsible for incorrect information or amounts displayed as a result of technical errors.
08Responsible Gaming
hazi believes in responsible gaming and is committed to protecting its members. If you feel that you or someone you know is experiencing problems with gaming, please:
- Contact our support team to request a temporary or permanent self-exclusion.
- Set deposit limits, session time limits, or betting limits.
- Visit our responsible gaming page for more information and support.
Protecting minors from gaming is our primary priority. Use of the hazi platform by anyone under 21 is strictly prohibited.
09Privacy & Data Protection
hazi is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. The detailed policy on how your personal information is collected, used, and stored is set out on our Privacy Policy page.
By creating an account, you are giving hazi permission to use your information for the following purposes:
- Identity verification and fraud prevention.
- Customer service and support.
- Compliance with applicable laws and regulations.
- Improving the platform experience.
Your information is not sold to third parties. No data is transferred to external parties except where required by law.
10Intellectual Property
All content on the hazi platform — logos, designs, graphics, software code, text, and other materials — is protected under hazi's intellectual property rights. No part of this content may be reproduced, distributed, or used commercially without prior written permission.
Games from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe are operated under their own respective licences and terms.
11Limitation of Liability
hazi will not be liable under any circumstances for the following:
- Losses caused by internet disconnection or server downtime.
- Errors by third-party software or payment gateways.
- Account credential leaks caused by a member's own negligence.
- Financial losses arising from gaming decisions.
- Changes to game results caused by unforeseen technical issues.
hazi's total liability will be limited to the maximum extent permitted by law.
12Terms Changes & Account Closure
12.1 Terms Updates
hazi reserves the right to modify these Terms at any time. Changes will take effect from the date they are published on the website. Members may be notified by email for significant changes.
12.2 Account Closure Process
A member may request closure of their account at any time by contacting the hazi support team. If there are unfulfilled bonus conditions at the time of closure, those bonuses will be forfeited; however, the original deposit amount (the portion free of wagering requirements) will be returned.
12.3 hazi's Right to Close Accounts
hazi reserves the right to temporarily suspend or permanently close any account without prior notice for breach of Terms, fraud, or any other reason.
13Dispute Resolution
If you have a dispute with hazi, please contact our customer service team first. We are committed to resolving all complaints fairly and promptly.
If the matter is not resolved through the support team, there is an option to appeal to senior management. Send all formal complaints by email to [email protected].
14Contact Us
If you have any questions or comments about these Terms, please contact the hazi support team:
- Email: [email protected]
- Live Chat: Chat directly from any page on the site
- Hours: 24 hours, 7 days — support available in Bengali and English
Want to know more?
Answers to common questions about hazi can be found on our FAQ page, or speak with us directly via live chat.
View FAQ